Privacy Policy

Rum Island Food & Music Festival ("Rum Island," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Billing and payment information (processed securely through third-party providers)
Event registration and ticket purchase details
Communication preferences

We may also collect limited non-personal information automatically, such as browser type, device information, and site usage data, to improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

Provide event updates, announcements, and ticket notifications
Process ticket purchases and registrations
Communicate important event-related information
Respond to inquiries and customer support requests
Improve our website, services, and marketing efforts
Meet legal and operational requirements

We do not sell or rent your personal information to third parties.

Email and SMS Communications

By signing up on our website or purchasing tickets, you may receive email or SMS communications related to Rum Island, including event updates, announcements, and marketing messages. You may opt out of these communications at any time by following the instructions included in the message.

Payment Processing

All payments are processed through secure third-party payment providers. Rum Island does not store or have direct access to your full payment card details. These providers are responsible for maintaining the security of your payment information.

Information Sharing

We may share your information only in the following circumstances:
With trusted service providers who assist in operating our website, ticketing, and communications
When required by law or legal process
To protect the rights, property, or safety of Rum Island, our users, or others

All third parties are expected to handle your information responsibly and in accordance with applicable privacy laws.

Data Security

We take reasonable administrative and technical measures to safeguard your personal information. While no system can guarantee absolute security, we work to protect your data against unauthorized access, disclosure, or misuse.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze usage, and improve performance. You can adjust your browser settings to manage cookie preferences.

Third-Party Links

Our website may contain links to third-party websites or platforms. Rum Island is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Children’s Privacy

Rum Island does not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with personal information, please contact us so we can address the matter.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Requests can be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: admin@rumislandfest.com
Website: rumislandfest.com